Frequently Asked Questions (FAQs)

Where is Travel Services located?  In Dubai, Travel Services is located in the southwest corner of D Building (D-046), near the Departments of Financial Services and Purchasing.

In Abu Dhabi, Travel Services is located in the Reception area, near the Human Resources Department.

Do I have a choice of hotels? Yes!  but only  from among those hotels approved by the University.

Do I get discounts for personal use of hotels and travel tickets?  Yes! Employees can avail themselves of the University's corporate rates and discounts, but arrangements should be made through Travel Services.

What hotel charges normally are covered by the University? Room and local telecommunication.

Can I use my personal car for business travel? Yes, if a University vehicle is not available, and the arrangement is approved by Travel Services.

What is the per diem rate-international and local? It is the reimbursable cost for meals and incidental expenses (e.g.  laundry, tips, etc.). The local per diem rate is AED 150 to 175 (breakfast AED 25, lunch AED 50, dinner AED 75, and incidental expenses AED 25). The international per diem is AED 210 (breakfast AED 30, lunch AED 60, dinner AED 90, and incidental expenses AED 30).

Can I send parcels, documents, materials or boxes to Abu Dhabi / Dubai?  Yes! Items requiring transport between the two campuses should be delivered by University vehicles. University Drivers regularly commute daily Abu Dhabi and Dubai, deliver items to the two campuses.

If materials need to be transported, contact Travel Services on the day prior to delivery or pick-up to make arrangements.

Can I buy my own airline ticket for business traveling?  Only in special circumstances and with prior the approval of Travel Services. The amount of reimbursement will be up to the amount approved. Original receipts, ticket jackets and boarding passes should be retained and submitted as proof of travel.

Can personal travel be arranged via Travel Services? Travel Services will assist when their work load permits.  However it is recommended that personal travel is arranged by the individual.